1

Patient Intake & Eligibility

Required

2

Service Details & Add-ons

Charged to your card today clinic.ca

Service fee

MD review · lab req · quarterly monitoring · TRT Rx

$149

TRT Program

Total & free testosterone · SHBG · LH/FSH · PSA · lipids · CBC · eGFR

~$22

Medication at your pharmacy

Baseline + quarterly monitoring labs + testosterone Rx

Cost varies · Paid at pickup · Many patients qualify for coverage — ask your pharmacist

—

Charged today

$149

to your card

At LifeLabs

~$22

self-pay base panel

At pharmacy

varies

medication cost

$149 service fee charged today.

3

Your Information

For your prescription

First Name *

Last Name *

Date of Birth *

Phone *

Email Address *

Your prescription confirmation will be sent here

Street Address *

City *

Postal Code *

4

Payment

🔒 Secure

Card Details

VISA

MC

AMEX

Name on Card *

Card Number *

VISA

Expiry *

CVC *

🔒 Secure · PHIPA-compliant · Powered by Stripe

Full refund if req can’t be issued · MD reviews within 24–48 hrs

✅

You're Booked!

Your intake is with a clinic.ca MD now. Your lab requisition will arrive by email within 15–30 min during business hours.

Order —

🔐 Your Private Patient Portal

You'll receive a separate email from TELUS Health Patient Portal with your documents (lab req, prescription, or letter). First-time patients: click the link to create a free TELUS Health account (takes ~2 minutes). This is normal — not phishing.

🔗 Access Your Portal →

Two emails: 1) clinic.ca confirmation · 2) TELUS Health portal link · PHIPA-compliant

📋

Booking Confirmation

⚡

What Happens Next

1

Check your email — req arrives in 15–30 min

Your lab requisition PDF will be emailed. Check spam if you don't see it within 30 min during business hours.

2

Walk into any LifeLabs — no appointment

Show your req at any of 100+ LifeLabs locations across Ontario. Find yours at lifelabs.com.

3

Results delivered by the lab

LifeLabs shares your results directly with you, typically in 3–5 business days.

4

Questions about results?

Message your MD through the portal with any questions about your results.

📄

Patient Record

Download your complete intake record for your files or to import into Telus CHR.

Contains intake answers · OHIP status · test ordered

🔬

Test Information

Panel details, biomarkers & FAQ

▾

Biomarkers Included

Baseline Testosterone Panel

Total, free T, SHBG, LH, FSH — before starting

Estradiol (E2)

Monitored quarterly — converts from testosterone

Hematocrit / RBC

TRT increases red blood cell production

Lipid Panel

Quarterly cardiovascular risk monitoring

PSA

Prostate screening — required on TRT

Liver Panel

Oral TRT monitoring

Quarterly MD Review

Dose adjustment and symptom review every 3 months

FAQ

Is OHIP covered?

The

Is OHIP covered?

The $49 clinic.ca quarterly fee covers MD consults, lab reqs, and dose management. TRT medications (testosterone cypionate, enanthate) are OHIP-covered when medically indicated.

How is TRT administered?

Your MD will prescribe the most appropriate form — typically self-administered injections (IM or SubQ), topical gels, or patches. Injections offer the most stable hormone levels.

What labs are monitored on TRT?

Testosterone (total and free), estradiol, hematocrit, PSA, lipids, and liver enzymes are monitored quarterly. Your MD adjusts dosing based on your results and symptoms.

What if my hematocrit gets too high?

Elevated hematocrit (polycythemia) is a known TRT side effect. Your MD may reduce dose, recommend therapeutic phlebotomy, or advise blood donation.