1

Patient Intake & Eligibility

Required

2

Service Details & Add-ons

Charged to your card today clinic.ca

Service fee

NP review · prescription · electronic Rx delivery

$39

Medication at your pharmacy

UTI / BV Treatment

Symptom-based clinical assessment · antibiotic Rx via electronic prescription

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💊 Medication cost varies — paid directly at your pharmacy when you pick up. Many patients qualify for coverage (OHIP+, Trillium, private insurance). Ask your pharmacist.

Charged today

$39

to your card

At pharmacy

varies

medication cost

$39 service fee charged today. Medication paid separately at your pharmacy.

3

Your Information

For your prescription

First Name *

Last Name *

Date of Birth *

Phone *

Email Address *

Street Address *

City *

Postal Code *

4

Payment

🔒 Secure

Card Details

VISA

MC

AMEX

Name on Card *

Card Number *

VISA

Expiry *

CVC *

🔒 Secure · PHIPA-compliant · Powered by Stripe · Full refund if req can’t be issued · NP review within 24 hrs

✅

You're Booked!

Your intake is with a clinic.ca nurse practitioner now. Your prescription will be sent to your pharmacy via electronic prescription within 15–30 min during business hours.

Order —

🔐 Your Private Patient Portal

You'll receive a separate email from TELUS Health Patient Portal with your documents (lab req, prescription, or letter). First-time patients: click the link to create a free TELUS Health account (takes ~2 minutes). This is normal — not phishing.

🔗 Access Your Portal →

Two emails: 1) clinic.ca confirmation · 2) TELUS Health portal link · PHIPA-compliant

📋

Booking Confirmation

⚡

What Happens Next

1

Check your email — req arrives in 15–30 min

Your lab requisition PDF will be emailed. Check spam if you don't see it within 30 min during business hours.

2

Pick up your prescription at any pharmacy

Your prescription is sent electronically via electronic prescription to your chosen pharmacy. No paper needed.

3

Results delivered by the lab

LifeLabs shares your results directly with you, typically in 3–5 business days, via the LifeLabs patient portal or email.

4

Questions about results?

If you'd like your results interpreted, bring them to your family doctor or a walk-in clinic. clinic.ca does not provide result review.

📄

Patient Record

Download your complete intake record for your files or to import into Telus CHR.

Contains intake answers · OHIP status · test ordered

💊

About This Service

What's included & FAQ

▾

What's Included

Symptom-Based Diagnosis

Clinical UTI / BV diagnosis via validated intake

Antibiotic Selection

First-line: Nitrofurantoin or Trimethoprim for UTI

BV Treatment

Metronidazole or Clindamycin for bacterial vaginosis

Exclusion Criteria

Complicated UTI, kidney infection, or STI symptoms referred appropriately

Faxed Rx

Rx sent same day to your Ontario pharmacy

FAQ

Is OHIP covered?

The $39 clinic.ca fee covers the NP consult. Antibiotics are covered by ODB for eligible patients, or your private drug plan.

Do I need a urine culture first?

No. For uncomplicated UTI in otherwise healthy adults, symptom-based treatment is clinically appropriate and recommended by Canadian guidelines. Your NP will order a culture if symptoms don't resolve.

What if I have a complicated UTI?

Fever, back or flank pain, chills, or nausea suggest kidney involvement (pyelonephritis). This requires in-person evaluation. Your NP will triage appropriately during intake.

How do I know if it's BV vs UTI?

UTI: burning with urination, urgency, frequency. BV: unusual vaginal discharge with odor, no burning. Your NP will distinguish based on your symptoms and advise accordingly.